Privacy Policy

1. Introduction

ML Studio ("we," "us," or "our") operates marcoloza.com and related subpages (the "Site"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Site or submit a form.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, email address, phone number, business or artist name, website or social media handle, and any message details submitted through our contact or audit forms.
• Usage data: Pages visited, time on site, referring URL, browser type, device type, and approximate location (city/region level) collected via analytics tools.
• Cookies and similar technologies: Used to track analytics, remember preferences, and serve relevant advertising.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, consultations, and audit requests
• Provide and improve our website, advertising, and Google Business Profile services
• Send relevant communications, proposals, or follow-ups about our services
• Analyze website traffic and user behavior to improve the Site
• Comply with legal obligations and protect our legitimate business interests

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases: (a) your consent when you submit a form or accept cookies; (b) our legitimate interest in responding to your inquiry and providing services; and (c) the performance of a contract when you engage our services.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers: Third-party tools we use for analytics, form processing, email communication, and CRM functionality. These providers process data on our behalf and under our instructions.
• Advertising platforms: Meta (Facebook/Instagram) and Google may receive pixel-tracked data to measure ad performance and build audiences, subject to their respective privacy policies.
• Legal authorities: When required by law, court order, or to protect our rights and safety.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Form submissions and CRM records are typically kept for the duration of a business relationship and a reasonable period thereafter for reference and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Restrict or object to the processing of your data
• Withdraw consent at any time (without affecting prior processing)
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at marcoloza248@gmail.com.

8. Cookies

We use cookies and similar tracking technologies for analytics and advertising measurement. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site. Third-party tools such as Google Analytics and the Meta Pixel may set their own cookies subject to their privacy policies.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will promptly delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us at: